Whether you lived in New Richmond your whole life or you’ve recently moved here, we want to say thank you for being apart of our community. 

Below you will find resources you may find helpful as a resident of New Richmond.

Quick Links

How Do I...?

To report a leaking fire hydrant contact:

Utilities Office
ext. 17

Clermont Transportation Connection (CTC) provides transportation service to any person in Clermont County. All vehicles are wheelchair accessible. 

  • ​CTC Route 2X provides non-stop express service from the Rivertown Market Park & Ride (1041 Old St Rt 52) to 4 bus stops in downtown. Learn more at their website here or view brochure. ​
  • DIAL-A-RIDE is a door-to-door public transit service which operates very similar to a taxi cab. To schedule a ride, call 513-732-7433 & press 2 or schedule online here.
  • Non-Emergency Medical Transportation (NET) is available to persons on Medicaid and provides transportation services to and from medical appointments.

Clermont Senior Services, Inc. provides transportation for Clermont County seniors age 60 and over who need assistance to attend medical and other appointments. All vehicles accommodate standard size wheelchairs. To learn more, visit their website or call 513-536-4115.

To obtain public records, contact:

Village Administrator

Or click the button below.

To submit a zoning complaint, contact:

Planning & Zoning
513-553-4146, ext. 13

Or click the button below.

Report an animal complaint by calling:

Clermont County Animal Services

Clermont County Animal Shelter

To have New Richmond Police check on your home while you are on vacation, click the button below to access the form.

New Richmond Police
Emergency: 911
Non-emergency: 513-553-3122

New Richmond Fire & EMS
Emergency: 911
Non-emergency: 513-553-2117

Register to vote at

The Village of New Richmond contracts with Rumpke for curbside trash collection & recycling.

Pickup is every Wednesday (Holiday Schedule here)

Please be considerate and place your trash cans out no earlier than 12:00 pm the day before pickup and retrieve them no later than 7:00 pm the day of pickup.

Rumpke’s service includes collection of six, 32-gallon cans or two, 96-gallon Rumpke cans per pick-up. Cans should not exceed 50 pounds. Please do not place trash at the curb in boxes.

Rumpke Recycling

  • Residents can order a recycling bin by calling the Utility Department at
    553-4146 ext 17
  • Find out ​what you can recycle here
  • Ever wonder what happens to your recyclables once they leave the curb? Watch Rumpke Recycling videos here.


​* Rumpke will not pick up your recyclables if any of the following are in the bin:

  • Plastic Bags
  • Styrofoam
  • Medical Sharps or Syringes
  • Window Glass or Drinking Glass
  • Coat Hangers or Scrap Metal
  • Plastics that are not Bottles or Jugs

Weed Litter Notice

This is notice that the owner(s) or occupant, or any other person, firm, or corporation having the care of any lot or land within the municipality shall cut down and remove therefrom all offensive and noxious weeds, vines, and grass of a height of eight inches or more and any and all weeds, vines, and grass constituting a threat to the public health, safety, comfort, or welfare.

It is a violation of Ordinance 2019-09 if weeds, vines, and/or grass eight inches or more in height exist on any lot on any of the following dates: April 15, May 1, May 15, June 1, June 15, July 1, August 15, September 1, September 15, October 1, or October 15.

Brush Pickup

The Village supplies brush pick-up for properties associated with a monthly trash collection bill. (* with limitations – see below)  Brush collection will occur on the last full week of the months April – October, Monday – Friday pick-up only.

If you wish to have brush collected please stack it at the curb in a neat pile NO MORE THAN  3 DAYS PRIOR TO THE LAST FULL WEEK OF THE MONTH Wet conditions at the brush dump site may delay pick-up.  Call the Utilities office at 553-4146 ext. 17 if you have any questions concerning brush pick-up.

​*Brush should be no longer than 10 feet in length and 3 inches in diameter. Anything larger will be left for you to dispose of in another fashion at your own expense. When having trees trimmed please be considerate and have the brush hauled away.